#ITC2017 – A Las Vegas Recap

A couple of weeks ago, I had the pleasure of attending the 2nd Annual InsurTech Connect Conference.   Here, in no particular order, are some of my major takeaways from the event: The people who say the age of face-to-face meetings is over are dead wrong! This event last year drew about 1,100.  This year, there

Reminder to Insurance Agents: Florida Workers’ Compensation

North Carolina insurance agents may have contracting clients who are planning to go to Florida for cleanup and restoration work.  There are several requirements for out-of-state contractors working in Florida of which you should be aware. Constructing industry employers with one or more full-time or part-time employees must provide coverage for all employees. Construction industry

How Much Insurance is Enough? Insurance Aspects of the Outer Banks Power Outage

On Thursday, July 27, 2017, a construction company working on the new Bonner Bridge over Oregon Inlet drove a metal casing into the ground and cut the three power cables servicing Hatteras Island and Ocracoke Island.  While the loss of power during the height of tourist season is being mitigated by standby generators, upwards of

It’s No Longer JUST the COI that Gets You in Trouble – There’s a New Monster in Town

Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day, and again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning. What is it about certificates of insurance that can get an agency in trouble? If there were

Why Does Your Agency Need a New Website?

I recently attended my first InsurExpo at IIANC. I did not only meet many of our great members but also had the pleasure of doing the presentation with Sydney Roe. For those of you who don’t know her, she’s the digital content manager for TrustedChoice.com. As a passionate advocate for the agency channel, she’s constantly

A Message from Aubie

People often ask me about my outlook for the insurance industry and the independent agency system.  Whether you see the expression “may you live in interesting times,” as a blessing or a curse, there seems to be little doubt that we do indeed live in interesting times. As one looks to the short-term future (three

Concurrent Causation Revisited

A recent ruling by the Florida Supreme Courts (FSC) is creating a stir in Florida insurance markets and may have national repercussions.  In December of 2016 the FSC handed down its review of a decision by the Second District Court of Appeals (DCA) in American Home Assurance Co. v. Sebo (141 So. 3d 195 (Fla.

How Being a Listener Increases Customer Satisfaction and Sales

The following is a guest blog post by The Omnia Group. Hear from them at a breakout session at this year’s InsurEXPO17. Naturally talkative people are fun, they’re engaging, we love to listen to them describe events and tell stories. They are colorful and expressive. Often, people tell them they should be in sales. And,

3 Reasons NOT to Attend InsurEXPO17

Hopefully you have heard the buzz about InsurEXPO17, the largest insurance industry event and trade show in North Carolina. If not, mark your calendar for April 6-7 at the Sheraton Imperial RTP in Durham, NC! If you’re on the fence about attending, here are the top three reasons NOT to attend this awesome event: You

Do You Really Need a Marketing Plan?

Several years ago I consulted with a start-up online company. The founder “Jack” had a grand vision to grow the company into a multi-national powerhouse. He even walked around singing “Billionaire” by Travie McCoy and Bruno Mars. (Yep, that was annoying!) Jack had plenty of vision and desire. He had even assembled an impressive group