Author Archive

No One Wins Selling ‘Status-Quo’

The following blog post is by Jeff Roy, CEO of Excalibur Insurance, who is one of our keynote speakers at this year’s InsurEXPO19. Like what he has to say? Make sure you’ve registered for this can’t-miss event… it WILL sell out! In every category, thinking differently is the underlying catalyst for evolving the customer experience,

What’s Age Have to Do With It?

The following post is written by WAHVE, Work At Home Vintage Experts, an IIANC-endorsed staffing provider. Apparently, far too much. Today’s companies, looking to fill an ever-growing list of open positions (31 million by 2020, according to Georgetown University), are turning to millennials. Attracting the younger workers has become the focus of companies as they

Meet IIANC’s New Chairman: Mark Rice

The following interview was published in Issue IV 2018 of the Carolina Agents Journal magazine. Mark Rice, CIC, LUTCF, CBIA, CAWC of Callahan & Rice Insurance Group in Fayetteville, NC, takes over as IIANC Chairman for 2018-2019. In addition to his long-standing relationship with the insurance industry, Mark has a strong love for his family

How Being a Listener Increases Customer Satisfaction and Sales

The following is a guest blog post by The Omnia Group. Hear from them at a breakout session at this year’s InsurEXPO17. Naturally talkative people are fun, they’re engaging, we love to listen to them describe events and tell stories. They are colorful and expressive. Often, people tell them they should be in sales. And,

Kidnap, Ransom & Extortion: The Truth Behind the Policy

As part of the IIANC PARTNERS program, our Presidential PARTNERS are able to submit a guest blog posting to our blog, Insurspective. Please see below from IIANC Presidential PARTNER Great American Insurance Group.   The Truth Behind the Policy Every year, thousands of people are kidnapped for ransom worldwide. All manufacturers are potentially vulnerable to

Grow Your Agency with Progressive Auto and Renters Bundles

As part of the IIANC PARTNERS program, our Presidential PARTNERS are able to submit a guest blog posting to our blog, Insurspective. Please see below from IIANC Presidential PARTNER Progressive.   It’s easy to bundle Progressive Personal Auto and Renters policies to protect your customers’ valuables.  Our Renters product offers coverage for items, like TVs,

How Well Do You Know Your RV Customers’ Needs?

As part of the IIANC PARTNERS program, our Presidential PARTNERS are able to submit a guest blog posting to our blog, Insurspective. Please see below from IIANC Presidential PARTNER National General Insurance.   Summer is here, and with the lowest gas prices in years, your RV customers are ready to hit the road. As America’s RV

Introducing Heritage Insurance to the NC Agent Community

As part of the IIANC PARTNERS program, our Presidential PARTNERS are able to submit a guest blog posting to our blog, Insurspective. Please see below from IIANC Presidential PARTNER Heritage Insurance.   Earlier this year, Heritage Property & Casualty Insurance Company began writing insurance in North Carolina. The Florida based company is writing a full

Part 2: 3 Essentials to Understanding Data Security for Small Business Owners

This blog post is part of a series written by members of IIANC’s Agency Management & Technology Committee. Guest Post By: Tom Fisher – Insurance Service of Asheville, Asheville, NC   Often times small independent agency owners don’t know how to approach data security, or even know if they have a firewall in place.  This is generally

Part 1: 3 Essentials to Understanding Data Security for Small Business Owners

This blog post is part of a series written by members of IIANC’s Agency Management & Technology Committee. Guest Post By: Tom Fisher – Insurance Service of Asheville, Asheville, NC   Often times small independent agency owners don’t know how to approach data security, or even know if they have a firewall in place.  This is generally