2019: Year of the Pig? Nope.

According to the Chinese Zodiac calendar, 2019 is the Year of the Pig.  However… according to the IIANC calendar, 2019 is the year of data analytics.  When is the last time your agency participated in a meaningful benchmarking study?  For most agencies, the answer to this is probably “never”.  There are well over 1000 independent

Tech Tips: Securing Your Agency Data By Securing Your Agency Wireless Router

Tech Tips will be a regular feature on our blog, courtesy of IIANC Technology Consultant, George Robertson, CISR. George has more than 25 years of experience in the insurance and technology industry, with 12 of those being a fellow independent agency owner. Many agencies are not aware that their own internal wireless router is not

#ITC2017 – A Las Vegas Recap

A couple of weeks ago, I had the pleasure of attending the 2nd Annual InsurTech Connect Conference.   Here, in no particular order, are some of my major takeaways from the event: The people who say the age of face-to-face meetings is over are dead wrong! This event last year drew about 1,100.  This year, there

Reminder to Insurance Agents: Florida Workers’ Compensation

North Carolina insurance agents may have contracting clients who are planning to go to Florida for cleanup and restoration work.  There are several requirements for out-of-state contractors working in Florida of which you should be aware. Constructing industry employers with one or more full-time or part-time employees must provide coverage for all employees. Construction industry

How Much Insurance is Enough? Insurance Aspects of the Outer Banks Power Outage

On Thursday, July 27, 2017, a construction company working on the new Bonner Bridge over Oregon Inlet drove a metal casing into the ground and cut the three power cables servicing Hatteras Island and Ocracoke Island.  While the loss of power during the height of tourist season is being mitigated by standby generators, upwards of

It’s No Longer JUST the COI that Gets You in Trouble – There’s a New Monster in Town

Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day, and again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning. What is it about certificates of insurance that can get an agency in trouble? If there were

A Message from Aubie

People often ask me about my outlook for the insurance industry and the independent agency system.  Whether you see the expression “may you live in interesting times,” as a blessing or a curse, there seems to be little doubt that we do indeed live in interesting times. As one looks to the short-term future (three

Concurrent Causation Revisited

A recent ruling by the Florida Supreme Courts (FSC) is creating a stir in Florida insurance markets and may have national repercussions.  In December of 2016 the FSC handed down its review of a decision by the Second District Court of Appeals (DCA) in American Home Assurance Co. v. Sebo (141 So. 3d 195 (Fla.

How Being a Listener Increases Customer Satisfaction and Sales

The following is a guest blog post by The Omnia Group. Hear from them at a breakout session at this year’s InsurEXPO17. Naturally talkative people are fun, they’re engaging, we love to listen to them describe events and tell stories. They are colorful and expressive. Often, people tell them they should be in sales. And,

3 Reasons NOT to Attend InsurEXPO17

Hopefully you have heard the buzz about InsurEXPO17, the largest insurance industry event and trade show in North Carolina. If not, mark your calendar for April 6-7 at the Sheraton Imperial RTP in Durham, NC! If you’re on the fence about attending, here are the top three reasons NOT to attend this awesome event: You