Creating a Learning Culture in Your Agency

The following blog post was written by MyAgencyCampus, a site for agents and brokers seeking to onboard and develop staff with comprehensive coverage online courses, business skills and leadership modules.


Continuous Learning…Skill Agility…Critical Thinking…Learner-Centered – It all starts with creating a Learning Culture where employees are encouraged, supported and motivated to seek learning opportunities. 

This chart from the Association of Talent Development (ATD) provides a solid comparison of Training Culture versus Learning Culture.  Does your agency have a training culture or a learning culture?

With many team members now working remote now or unable to co-locate in the office together, best to schedule focused conversations about “learning plans” with every employee – individually.  Aim to spend 20-30 minutes with each team member to discuss learning, growth and their career.

  • Learning needs to be personalized / individualized
  • Learning exists in many modes – online, e-book, research, virtual webinars, collaborative projects, readings, certificate programs, etc.
  • Learning should be shared.  Encourage teach-backs, best practice recommendations, etc. 
  • Learning should create spark for new ideas and inventions.
  • Learning should create next-role-readiness. 

Learning must be continuous and ongoing. Prior event-driven training does not deliver the return-on-investment in today’s operational settings. 

Plan and start the learning conversations today!


About My Agency Campus: MyAgencyCampus™ is the go-to site for agents and brokers seeking to onboard and develop staff with comprehensive coverage online courses, business skills and leadership modules. Special course bundles are available by job role: insurance sales, service, interns and leaders. Content is expertly designed on an engaging platform with measurable results. This solution is budget friendly- no monthly fees or travel. CE credits available on select bundles. Over 200,000 completed courses to date. Come join the 1,000+ agencies that have had success with our programs! Start-up is very simple – visit the site, select your training and go! https://www.myagencycampus.com/

Leave a Reply

Your email address will not be published. Required fields are marked *