Author Archive

A Day in the Life: Brad Faulkner

This is the third installment of a series on our blog called “A Day in the Life,” where various IIANC staff members will be documenting what a typical day looks like for them – from start to finish! The following post is from Brad Faulkner, IIANC’s Chief Financial Officer. Enjoy! 6:00am I hear a deep,

Insurance Script Showdown: 3 Scripts to Make Your Cross-Sell a “Yes!”

The following blog post is from Agency Performance Partners, the company run by this year’s Young Agents Development Conference keynote speaker, Kelly Donahue-Piro. Don’t miss Kelly’s sessions at this year’s event – space is still available, so register today! Every agency I have met wants to boost cross-selling, but not all front line staff have

Get Low… And Go!

If you’ve been an IIANC member for awhile (or even just simply read our emails that go out)… you’ve probably heard of the term “Operation EDITH” at some point. Since 1996, IIANC has promoted the Operation EDITH fire-safety program in North Carolina to encourage parents of young children to talk to their kids about fire safety

Tech Tips: Ransomware… It Could Happen to Your Agency

Tech Tips will be a regular feature on our blog, courtesy of IIANC Technology Consultant, George Robertson, CISR. George has more than 25 years of experience in the insurance and technology industry, with 12 of those being a fellow independent agency owner. Over the past few years, we have seen a rise in the number

Meet the Staff: Professional Development

Guess what? I bet you didn’t know about something on our website… If you visit our staff listing page and click on anyone’s photo, it will take you to a “secret” page that will you tell you all sorts of interesting (and perhaps not so interesting?!) tidbits about all of your favorite IIANC staff members! PLUS

10 Mistakes Insurance Agency Owners and Agency Leaders Make on a Regular Basis

The following blog post is by Billy R. Williams, Ph.D., a keynote speaker at this year’s AC2019. Don’t miss his legendary sessions at this awesome event – register today! I was recently teaching a class at a college where I am an adjunct professor and one of the students who had just passed their P&C

Meet the Staff: NCAIA

Guess what? I bet you didn’t know about something on our website… If you visit our staff listing page and click on anyone’s photo, it will take you to a “secret” page that will you tell you all sorts of interesting (and perhaps not so interesting?!) tidbits about all of your favorite IIANC staff members! Since you’re

Where Insurance Meets Technology

The following blog post was written by Delwin Clark, of Trapp Insurance Group in Cary, NC. Delwin currently serves as a member of IIANC’s iLEAD committee. Agents throughout the country work hard every day to find the competitive edge to gain and retain clients, whether it’s the growth of their network, or becoming an expert

Three Steps to Improve Your Own User Experience

The following blog post was written by Kitty Ambers, Chief Growth Officer of AVYST, the company that pioneered the eForms Wizard, a product to help you save time with your agency’s data input. IIANC members can receive the eForms Wizard Bronze package at no cost! Click here to learn more. Our industry spends a lot

E&O Tips: Preserving Agency Documentation in the 21st Century

The following blog post was written by Mike Medford and Will Cherry from Manning, Fulton & Skinner, P.A. IIANC often receives inquiries from members seeking advice that requires the assistance of legal counsel.  The services of IIANC’s law firm are available to members, on a limited basis, at no cost. Our Free Legal Service Program