E&O Mock Trial on ABEN (Agents and Brokers Education Network) – The Next Best (or Worst) Thing to Being There!

Have you ever wondered what it would be like if your agency was involved in an E&O lawsuit that ended up in court?  What kind of questions would you be asked by the plaintiff’s attorney?  Would your staff have to testify?  Would you be prepared to defend your agency’s actions? Well, now you don’t have

Publically Available Workers’ Compensation Insurance Information

There has been a lot of attention to workers’ compensation in the last year.  One of the issues regularly discussed is the need for public access to worker’s compensation insurance information.  The North Carolina Industrial Commission has been a repository of such information for some time but access has been limited.  Now there is a

Maximizing Your Internet Presence

Guest post from Steve Anderson, nationally recognized expert in agency automation and social media, will be here for an encore presentation of his popular Agency Internet Boot Camp on June 18th. Don’t miss out on this working seminar designed to give you the tools you need to use social media such as Facebook, Twitter, Google

The Future of the Insurance Industry Is Bright

Recently, I was asked to be a guest speaker in the East Carolina University Risk Management & Insurance program for the “Topics and Finance” class. Our theme for the day was based on life questions…in particular THE question most college graduates will inevitably face, “What do you plan to do after you graduate?” When this question was poured on

Top 10 Reasons You Should Be Using Social Media

1.  Your Grandmother is doing it. Yes, even your grandmother is doing it.  Grandparents across the country are signing up for Facebook accounts to do what you might ask. Why see their grandchildren, of course! Yes, social media has made it possible to see grandchildren growing up and be a part of their lives no

North Carolina’s Archaic Insurance Rate System Unique in U.S.

Guest post from IIANC Chairman of the Board David Purinai, AAI, CIC, CRM. David’s opinion piece was originally printed in the Rocky Mount Telegram on 3/9/13. _____________________________________________________________________ Which is less expensive? One scoop of ice cream for a dollar or two scoops at $1.50? If you listen to some of the voices in Raleigh who

Court Case Making Waves in Workers’ Comp Markets

A recent court case from the North Carolina Court of Appeals, Gonzalez v. Worrell, et. al., that was issued in late June of this year is already making waves in the workers’ compensation markets.  There are two issues addressed in this case that are covered in two respective white papers dealing with general contractor/subcontractors and

Engaging Your Customers with Social Media

In February, we hosted a webinar on “Engaging Your Customers with Social Media” and informed our agents of the millions of people now using this new type of communication.  Facebook has over 845 million users, while Twitter and LinkedIn are going strong at 150 million each.  Kelly Barefoot, a staffing consultant, informed us of the $800 billion dollar purchasing power of

Mandatory CE: Good? Bad? Ugly?

Ever since continuing education was made mandatory for insurance agents (does anyone remember what year that was?), a question keeps coming up every time we “educators” get together, which we did recently at the IIABA Education Convocation in Minneapolis.  The question is a simple one: “Has mandatory CE helped or hurt?” Do agents take CE classes because

Lessons Learned from Irene

Two interesting discoveries have arisen during the aftermath of Hurricane Irene. First, apparently some insurance companies do not understand that when they write essential property insurance in Coastal North Carolina excluding wind, they are responsible to adjust the wind claim on behalf of the North Carolina Insurance Underwriting Association (Beach Plan). This responsibility is clearly set